Questions You Need To Ask A Roofing Contractor

Selecting a roofing contractor with expert skills is essential. Every year, the Better Business Bureau (BBB) and other consumer advocacy organizations get hundreds of complaints regarding roofing contractors. Unfortunately, most states lack building code standards specifically referring to roofing, and have little or no rules surrounding roofing contractors and installers. This can put consumers in a dangerous scenario when it comes to roofing their house – potentially encountering the danger of a contractor that does not keep a close eye on their installation procedures – even if you take all the necessary precautions. Due to the relatively low entrance barrier into roofing brands and sectors, there are many individuals in the field who lack sufficient training, and a small number who are outright dishonest.

We know it is important to properly understand your roofing demands before selecting roofing contractors. We will explain how to evaluate your roofing needs and how to ask those questions later in this article.

First, there are a ton of basic inquiries you should make with any potential contractor. Never feel like you have too many inquiries. A reputable business will welcome your queries if you are speaking with a roofing contractor. Contractors who become irritated when asked too many questions are the ones you should avoid. It must be possible for you to find the answers to your inquiries as a customer.

Choosing A Roofing Contractor Checklist

Before deciding who to employ for the work, most homeowners start with a list of two to five roofing contractors and meet with two to three of them. You may start assembling a shortlist of potential roofing contractors when hiring a reliable roofing company by searching for competent roofers online, or asking friends and family for recommendations. However, these methods might not provide you with all the information you need to distinguish between qualified and unqualified roofers.

15 Questions to Ask When Hiring a Roofing Contractor

Without knowing all the details about the contractor, making a decision only on the basis of recommendations or gut instinct is dangerous. To help you narrow down your options and choose the best roofer for your job, here are 15 questions to ask:

  1. Can they explain in detail how much experience the firm has in the roofing industry? Consider your conversation with the contractor to be a job interview. Since many business owners began their careers in the sector working for other firms, it’s not necessary to inquire about the length of time the contractor has been in operation. Instead, you should ascertain the contractor’s overall degree of expertise.
  2. Is there insurance coverage for the contractor? To help shield your house from unintentional harm, your contractor should be insured. Preferred Contractors and Owens Corning Roofing Platinum are insured for at least $1 million in general liability. The proof of insurance coverage will be shared with you by experienced contractors.
  3. Does the contractor possess the license or other qualifications that the state or local government require? To find out the prerequisites, you may always give your city’s administrative offices a call. It is acceptable for contractors to give you a copy of their license. Verify the contractor’s record with the Better Business Bureau (BBB) in your area to be sure there are no unresolved complaints. Every contractor may occasionally encounter problems with clients; what matters is how they choose to handle the problems?
  4. Will you receive a formal estimate from the contractor? An estimate from your roofing contractor should contain a detailed and accurate explanation of the work that needs to be done, as well as, the supplies that you have chosen for the project. Information on whether any work will be subcontracted out should also be included.
  5. Is your roof thoroughly inspected by the contractor? Your roofing contractor should thoroughly evaluate your present roof, including the deck, attic, flashing, chimney, soil stacks, valleys, and other roof penetrations, in addition to looking for storm damage. They should give a roofing contractor cost breakdown. This is the most effective method to ascertain the entire extent of the roofing task.
  6. Is proper ventilation checked by your contractor? Does he/she give you an explanation? The attic ventilation should be inspected by your roofing contractor, who should also discuss the need for adequate ventilation. This should involve checking the condition of the present ventilation system on your roof from within the attic. Inadequate ventilation has the ability to harm your shingles and create hazardous mold growth.
  7. Will the roofer spend the necessary time explaining the operation of a suitable roofing system? This should contain a description of each and how it functions as a whole to provide the optimal roof performance.
  8. Can your contractor describe the changes in ice and water barrier performance that are required for your roof deck? Depending on where you live, your roof deck could need ice and water barriers to shield your house from wind-driven rain or ice and snow. Your contractor should be able to advise you on the best course of action for sealing your roof deck in addition to explaining the differences between the materials.
  9. Have you received enough explanations from your contractor about the shingle style and color options? There are several shingle brands and pricing points available, and certain shingles have certain performance characteristics (such impact resistance or solar reflectance) that might be necessary in your location. Choices should always be available to you.
  10. Does your contractor clarify the distinction between the product manufacturer’s guarantee and his or her own craftsmanship warranty when it comes to faulty products? A distinction exists. Additionally, the contractor needs to be ready to tell you who to contact in the event of an issue.**
  11. Will they offer testimonials on this contractor’s work? Professional contractors are usually happy to provide their list of references; give some a call. This proves a good habit when ensuring roofing contractor reliability.
  12. Does the contractor have a clear schedule for completing your project? Even if unforeseen circumstances like bad weather might cause delays in the start of your project, you should be aware of roughly when you can work with the contractor’s timeline.
  13. Is the contractor’s communication style considered effective? Do you think they spend enough time listening to your worries and providing answers to your questions? The bottom line is to follow your instinct when choosing the contractor you believe will be the greatest fit for your project and yourself, regardless of how much different contractors may charge. It is unlikely that communication problems you were experiencing before the project will go away after the contract is signed.
  14. Can they give you written conditions for payment that are clear? Never pay for the roof in full up front. The contractor won’t ask for a deposit on most typical works that will be finished promptly, but they will want full payment at the time of completion. Large-scale, intricate projects could call for a separate payment schedule. You ought to feel at ease with the terms of payment.
  15. Does the contractor provide funding options? Thinking about a contractor that can provide finance has benefits beyond just helping you secure cash for your project. Because lending institutions usually require contractors to be screened through an application procedure before granting financing choices, it might also be a sign of the contractor’s stability.

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Final Questions After Your Evaluation of the Roof

You must take the time to comprehend important roofing contractor queries in your final list of inquiries. Take many leisurely strolls around your house, and if needed, use binoculars to obtain a close-up look at your roof. Using satellite photos from the internet, search your roof for any strange locations. Make use of any upper-story windows that provide a view of the lower portions of the roof.

On your roof, pay close attention to any places where debris gathers, where there has been significant wear, and where there is a lot of mildew or other biological development. These items may point out places that, when your home is re-roofed, require different attention.

Seek for any “dead valley” regions on your roof where water tends to pool and becomes difficult to remove. Find out whether there is a cricket behind your chimney, and if your house has skylights, find out how old they are.


It’s not impolite to ask pointed questions regarding any renovation job around the house, so don’t be afraid to do so. The best defense against your largest investment—your home—is to work diligently on your project.

As you can see, this list is far from exhaustive. There are 6 repair-specific questions – they should only be used as a general reference and in conjunction with your intuition on the morality and reliability of a certain roofer. It is best to judge on the basis of customer reviews for roofing contractors. Always play it safe and go with someone else if something doesn’t feel quite right or if you believe a roofer is “trying to pull a fast one” on you.

One of the most crucial choices you’ll ever make for your house is who will replace your roof. More troubles than you can imagine can result from a badly built roof, sometimes years after the contractor has gone out of business.

Check out Advantage Home Exteriors for roofing replacement, gutter installation, siding installation, or replacement windows – we offer everything!

Contact us for premium innovation and roof improvement services. We will never compromise on the quality of our service, as our customers matter to us the most.